Terms & Conditions

Welcome to our website. By accessing and using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an inquiry or order.

1. About Our Products

We are manufacturers and exporters of marble products, including customized and made-to-order items. Product images, descriptions, dimensions, colors, patterns, and finishes shown on the website are for general reference and may vary slightly due to the natural characteristics of marble.

2. Product Variations

As marble is a natural stone, variations in color, veining, texture, pattern, and shade are natural and should not be considered defects. Each product may have its own unique appearance.

3. Custom Orders

We accept customized products based on customer requirements, including specific dimensions, designs, finishes, and quantities. Customized orders may require additional production time and may be subject to specific pricing and order conditions.

4. Prices & Quotations

All prices and quotations are subject to change without prior notice. Final pricing may depend on product specifications, quantity, customization, packaging, shipping requirements, and destination.

5. Orders & Payments

An order will be considered confirmed only after receiving the required confirmation and/or payment as agreed between the customer and our company. Payment terms may vary depending on the order and customer requirements.

6. Production & Delivery

Production and delivery timelines provided by us are estimates and may vary depending on product specifications, order quantity, customization, availability of raw materials, shipping schedules, and other circumstances beyond our reasonable control.

7. Shipping & Export

For international orders, shipping arrangements, export documentation, customs requirements, duties, taxes, and other destination-country charges will be handled according to the agreed terms of the order. Customers are responsible for any applicable import duties, taxes, or charges unless otherwise agreed in writing.

8. Inspection & Claims

Customers are encouraged to inspect products upon receipt. Any concern regarding damage, shortage, or incorrect items should be communicated to us within a reasonable period after delivery, along with relevant photographs and supporting details.

9. Website Content

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, product availability, specifications, images, descriptions, and other website content may change without prior notice.

10. Intellectual Property

All content on this website, including photographs, product designs, text, logos, graphics, and other materials, is the property of the company or is used with appropriate permission. No content may be copied, reproduced, distributed, or used commercially without prior written permission.

12. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control, including shipping delays, customs clearance, natural events, or other unforeseen circumstances.

13. Privacy

Any personal or business information provided through our website, inquiry forms, or other communication channels will be handled in accordance with our Privacy Policy and applicable laws.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on this website.

15. Contact Us

If you have any questions regarding these Terms & Conditions, product inquiries, or orders, please contact us through the contact details provided on our website